Class was good. Covered generalities and more roleplays on empathic listening.
On the topic of generalities, I think it will always be part of human nature. We are ignorant concerning many things. Education/Experience is the only way to combat this. Being in a small Idaho town (and coming from the Baltimore-Washington DC area), generalities are magnified 50% for me (to add to that, I am Filipino). Empathetic listening all the way.
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